Gift Cards

Unfortunately, we don't currently sell gift cards online. We're sorry for the inconvenience!

A fresh pair of kicks make the perfect gift, but we know that purchasing them online can be tricky. Our Kicks Team are here to help you find the perfect present with sizing advice, product recommendations and stock checks. They can even place the order over the phone with you!

Give them a call on 1800 820 851 and press option 1. 

Have someone in your life that's almost impossible to buy for?

Don't stress, we have a gift card that they won't want to exchange the next day! 

You can't get our gift cards online, however, they're available in store. Any gift cards purchased in-store will expire 36 months from the date of issue. They can be redeemed in any Platypus Shoes retail store in Australia.*

*These cards cannot be replaced if lost or stolen. No refunds, store credits or cash will be provided for unused balances. Remaining balances on the card will only be available before the expiry date. Once the expiry date is reached, all remaining balances become unavailable.

For full Terms & Conditions please click here.

If you purchased a Westfield Gift Card or received a Westfield Gift Card, they can be used in any of our Westfield Shopping Centres across Australia.

By purchasing or using the gift card means that you accept the terms and conditions of this agreement.

Please note that these gift cards cannot be redeemed for cash, cannot be used for cash equivalent transactions (such as bill payments, purchase of financial products or foreign currency, or gambling transactions), reloaded, returned for a refund or have their balances consolidated to a new gift card.

Need more info? Check out the full terms & conditions here. 

If you are experiencing issues with your card, you can contact Westfield on 1300 790 292 during business hours or send an email to giftcards@scentregroup.com

We currently have two kinds of gift cards in circulation. 

If you have one of our newer gift cards with a voucher pin code on the back, this can be used online to purchase.

If you have one of our older gift cards with no voucher pin code, this can only be used within one of our physical in-store locations nationwide.

If you have any of the below gift cards, they can be used in any of our Platypus stores Australia wide.

How does it work?

These gift cards are used as a prepaid gift card. They can be scanned at the EFTPOS machine and a PIN number is entered to complete the purchase.

Can I use it for In-store?

Yes! Simply present the card at one of our stores and swipe at the EFTPOS terminal. Select "Savings" and enter the PIN on the back of the card and you're good to go!

Where can I buy these?

You can purchase the gift card online here or at any participating Woolworths Supermarket.

These gift cards are not redeemable for cash.

How can I track the balance?

You can the balance and expiry of the gift card here.

For full terms and conditions or FAQs, please find them on their website here.

If you are experiencing issues with your card, you can contact THE CARD NETWORK on 1300 375 346 during business hours or send an email to info@thecardnetwork.com.au

Don’t remember your gift card PIN? No worries!

Simply reach out to the Kicks Team and we’ll help you track it down.

Remember to provide us with your gift card number as this helps to speed up the process.

Please treat your gift card carefully as we are not obligated to reissue a new gift card except under certain circumstances where we may choose to.

Can’t remember the amount on your gift card? Not a problem! Just follow the below steps.

First, add the item you wish to purchase to your cart.

Next, click the “Cart” icon and scroll down to select “View or Update Cart”.

On the right-hand side, you’ll see a section where it says “Apply Gift Cards & Promo Codes”. Click into it.

Pop in your gift card number followed by your pin (can be found on the back of your card).

Click “Check Gift Card status and balance”. Your remaining balance will be displayed on the screen!

Hit “Apply” to use the gift card!

All of our gift cards have an expiry date on the back of the card/voucher.

Please carefully check the date as we are not obligated to extend the balance after the expiry date, except under certain circumstances where we may choose to.