Delivery & Tracking
Where's my order? How long does delivery take?
How do I return my shoes?
Ordering & Payment
Need Help with Ordering Online or Payment?
Need Help Creating an Account with us?
Product & Store
Need help with a product or sizing? Need help finding a store?
General Info & Contact Us
Want to know more about Platypus Shoes? Or Need to Contact our Customer Service team?
- Unsuccessful Delivery
- Deliveries When Ordering Multiple Items
- Delivery Information
- How does Click & Collect work?
- I bought a gift for Christmas but it doesn't fit, can i return or exchange my shoes after Christmas?
- What is your Returns Policy?
- Online Returns Process
- Can I use my gift card online?
- How to Claim 'Act Your Shoe Size' Promotion
- Can I change or cancel my order after it's been placed?
- Price Match
- Customer Service Team