Delivery & Tracking
Answer your queries about our Delivery Options, or Tracking Your Order.
Find out more about our policies, and how to return your item.
Ordering & Payment
Want to know more about Placing an Order, or our Secure Payment Options available?
Need Help Creating an Account with us?
Product & Store
Learn more about our Product and Sizing options, or find your local Platypus store.
General Info & Contact Us
Want to know more about Platypus Shoes, or get in contact with our Customer Service team?
- AfterPay Day Delivery
- Delivery Information
- Do you deliver to PO BOXES?
- ATL - Authority To Leave
- How long will it take to receive my purchase?
- How does Same Day Delivery Work?
- How long will it take to get my Same Day Delivery Order?
- Why can’t I get Same Day Delivery in my area?
- How does Next Day Delivery Work?
- How long will it take to get my Next Day Delivery Order?
- Why can’t I get Next Day Delivery in my area?
- How does Click & Collect work?
- What is your Returns Policy?
- Return Policy
- Can I use my gift card online?
- Can I change or cancel my order after it's been placed?
- Price Match
- Submit a Request