Can I purchase a Platypus Shoes Gift Card online?
Give the gift of a Platypus Shoes digital gift card. Redeemable at any Platypus Australia store or online at platypusshoes.com.au.
Just a few steps
- Select a gift card between $20 and $999
- Add a personal touch with a message
- Enter your contact, delivery and payment details
- The digital gift card will be emailed to the recipient
Redeeming online:READ FULL ARTICLE
Enter the eGift Card number and PIN at the checkout.
Present your eGift Card on your mobile device to our in-store team to scan.
Gift Cards are sent as inactive and will be activated 24 hours after purchase. Gift Cards are valid for 3 years from the issue date.
Please see our Gift Card Terms & Conditions here.
How can I check my Platypus Gift Card balance?
To check your Platypus Gift Card balance and expiry date, click this link and enter your card number and PIN.
If your Gift Card number or PIN is not working, or you seem to be missing any information - please get in touch with our Kicks Team below to assist.READ FULL ARTICLE
How do I apply my Platypus Shoes Gift Card to my online order?
Our Platypus Gift Cards can be used online for full or partial payment of an order.
In the final stage of the secure checkout, select the “Apply gift cards and loyalty vouchers” payment method. This will expand and the necessary section to fill in the Gift Card number and PIN will appear. Once the numbers have been entered, simply click 'Apply'.READ FULL ARTICLE
If the Gift Card balance covers the entire order, you will be able to place the order. If there is a remaining balance to pay simply scroll down and choose another payment method (Credit Card, Afterpay, PayPal).
I have an online Platypus Gift Card, can I use it in-store?
Yep, simply head into your nearest Platypus store and present our team with the email containing your digital Platypus Gift Card. Our team will scan the barcode and apply the Gift Card amount to your purchase.READ FULL ARTICLE
Can I return or get a refund on a gift card?
Should you return an item purchased partly or wholly with a gift card, this amount will be issued via a new gift card. Please note that all returns are subject to our Returns Policy.
Gift Cards cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase other gift cards. For further information, please see our Gift Card Terms & Conditions here.READ FULL ARTICLE
What are your Platypus Shoes eGift Card Ts & Cs?
Platypus Gift Cards can be purchased in-store and online and are redeemable at any Platypus Shoes retail store in Australia or online at www.platypusshoes.com.au.
The Gift Card value must be between $20 and $999.
Gift Cards are valid for 3 years from the issue date, or until no amount remains on the Gift Card.
Any balance that remains on the Gift Card after expiry will not be available for use.
Gift Cards cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase other Gift Cards.
The value shown on a Gift Card includes GST.
Gift Cards are partially redeemable, and any unused balance can be used for future purchases up to the expiry date.
Gift Cards should be treated like cash.
Lost or stolen Gift Cards will not be replaced or refunded.
Items purchased using Gift Cards that are subject to our returns or refunds policy will be refunded as store credit. We reserve the right to issue you with a new Gift Card equivalent to the value of your refunded Gift Card purchase.
Should we suspect any fraud relating to a Gift Card, we may refuse to redeem the Gift Card until we are satisfied that no fraud has occurred.
We reserve the right to change these conditions at any time and will provide at least 14 days’ notice by posting the changes on this website. If you contact us within the notice period and do not accept the changes, we can cancel the Gift Card and refund you any value remaining on the Gift Card.
Can I use my HER/HIM/KIDS gift card online?
HER, HIM, KIDS and ACTIVE prepaid gift cards can be used online and in-store at any of our Platypus Shoes stores Australia-wide.
Using your gift card in-store
Simply present the card at one of our stores and swipe at the EFTPOS terminal. Select "Savings" and enter the PIN on the back of the card and you're good to go!
Using your gift card online
Simply select the correct link below to swap your gift card for a Platypus Shoes voucher. Fill out your details and select your denomination, $30 - $100 on the next page and your Platypus Shoes gift card code will be sent to your nominated email address. Once the swap has been completed the swap amount will be removed from your physical gift card.
How do I track the balance?
You can check your gift card balance and expiry here.
For full terms and conditions or FAQs, please find them on their website here.
If you experience any issues using your HER, HIM, KIDS and ACTIVE Gift Card in-store, please contact The Card Network directly on 1300 375 346 during business hours or send an email to firstname.lastname@example.org.READ FULL ARTICLE