Discounts
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How do I apply a discount code?
Where to apply the discount code:
Once you've added the item to your cart, select the "View Cart" option and once you've reached the page, you should be able to enter the code under the "Apply Gift Card & Promo" section.Other things to note:
- Have you double-checked the T's & C's of the discount code? You can find the information in the body of the email that you received. You may need to hit a certain threshold in order for the code to work
- Promotional codes cannot be used in conjunction with other offers and some exclusions may apply. We recommend checking the terms and conditions related to your discount before ordering.
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Do you have a student discount?
If you're a student, you can get FREE, instant access to 10% student discounts through UNiDAYS.
How does it work?
Simply head to UNiDAYS, and click on 'Join Now' or 'Login'.
For instant access to this discount, you must register and verify your student status with UNiDAYS.
What can I use the discount for?
The discount can only be used for full-priced items. It cannot be used in conjunction with any other offer.
Am I eligible for UNiDAYS?
- You must be over the age of 16 years old. If you are under 16 years, you are not permitted to use the service. By using this service, you confirm that you are at least 16 years of age.
For further information on our terms and conditions, please find it here.
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What is ShopBack?
ShopBack is a cashback reward program that allows you to earn cashback when you shop online through them. Each time you make a transaction, you get a percentage of your money back.
ShopBack redemptions may take up to 48 hours to redeem with a claim time up to 75 days.
Have more questions? Please reach out to ShopBack at help@shopback.com.au or check out their FAQs here.
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Why isn't my discount code working?
We're sorry to hear this.
If you're struggling to apply your discount, there could be a few reasons as to why it may not be working.
Where to apply the discount code:
Once you've added the item to your cart, select "View or Update Cart" option and once you've reached the page, you should be able to enter the code under the "Apply Gift Cards & Promo" section.Other things to note:
- Have you double-checked the T's & C's of the discount code? You can find the information in the body of the email that you received. You may need to hit a certain threshold in order for the code to work
- We also suggest clearing your cookies and/or switching to another browser
- Promotional codes cannot be used in conjunction with other offers and some exclusions may apply. We recommend checking the terms and conditions related to your discount before ordering.
- If for any reason the order is cancelled, we will refund the full amount that was paid for. If the order is partially cancelled, we will refund the discounted price for the cancelled items. Promotional codes can only be used once so if this happens, you won’t be able to use the same code again.
Followed the above instructions and still not working? Don't stress - our Kicks Team are here to help. Please provide the below information when contacting as it helps to speed up the process
- Item(s) name or number
- Screenshot of the error message that you're seeing
Our Kicks Team will do their best to troubleshoot for you.
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