Shoecare & Product Advice

Can't make it to store? Our Kicks team is here!

Our Kicks team know all there is when it comes to kicks and will help you make the perfect picks.

So how this works... You jump online and get all the perks, just like you were in-store on the shop floor!

You can chat with Our Kicks Team through the little icon at the bottom of your screen. You can chat with them through live chat and you will be to receive pictures and videos or via a phone call!

Keen to find out more? You can check it out here!

Yes, we do! We stock both vegan and non-vegan products at Platypus.

If you’re looking to purchase any cruelty-free products, simply head over to the search bar at the top of the page and type in ‘vegan’. This will bring up our vegan range.

Generally, all material and design information can be found in or under the product description page.

Still can’t find the information? Get in touch with our Kicks Team and we’ll be able to help you out.

Our stock levels are constantly fluctuating, however, if an item is listed on the website it is generally in-stock.

If you want to check stock availability before purchasing, give our Kicks Team a call on 1800 820 851. Press option 1 once prompted. They'll be able to check if there is any stock left and even place an order securely over the phone for you.

Alternatively, you can sign up to our mailing list to stay in the loop about any re-stocks. Head over to our website and scroll down to the bottom and enter in your email address.