Shoecare & Product Advice

We have a comprehensive size guide for all your favourite brands to help you purchase the perfect size every time. 

View the size guide here. You can use the left-hand menu to navigate through our brands and their size guides. 

Some styles are designed to be worn by both men and women, also known as a unisex style.

A unisex style is essentially a men's style but made available in smaller sizes so that women can also wear them. This is why a unisex style will always show the men's size range primarily.

Each country has their own sizing guide, whether US, UK or EU etc. On the product page, you will be able to toggle between US mens and US womens, UK and EU size guides, based on what size guide you want to use. 

Example : If you usually take a women's US 7 in the Converse CT All Star Hi, you could also describe the size as a men's US 5, a UK 5 or an EU 38.5, whichever way you want to look at it.

What size do I add to my cart? Being a unisex style, the primary size guide will be in US men's sizing. Therefore, you could either:

- Add the US men's 5 to your cart (this will be equivalent to the US women's 7). 

- Toggle the size guide to show US women's size range and add the US women's 7 to the cart. Please note, the cart and invoice will reflect the equivalent US men's (default) size.

Please note: When purchasing a unisex style, your invoice will reflect the US Men's size.

If you still require help with sizing, give our Product Experts a call on 1800 954 514 and press 1 once prompted. Our experts will help you choose the right size and can even place an order securely over the phone for you.

Need tips on breaking in your new kicks? Here's how. 

Get the right fit. 

With wear, your new kicks will stretch widthwise, but not lengthwise. Make sure to have at least 1cm of space from the tip of your longest toe to the front of the shoe. If you have a wide foot, choose a wide fitting style which will allow your toes to spread comfortably. Before ordering online, chat to our Kicks Team either via Live Chat or on 1800 820 851 for a virtual fitting. 

Take it slow. 

Start by wearing your new kicks for short periods of time. Begin by wearing them around the house so that you can take them off if your feet ache or they start to rub.   

Tighten the laces. 

It may be tempting to loosen the laces to allow more room inside the shoe, however, tying them up tightly will help to stretch the fabric and speed up the break-in process. 

Grab your thickest socks. 

Wear your thickest socks whilst you break in your new shoes. It will create a thick, padded layer between your feet and your new shoes which will prevent rubbing and blisters. The bulkiness of the socks will also help to stretch the material of the shoe. 

Breaking in your Docs will take time and patience, but everyone goes through it. Read on to discover the ways to make this rite of passage go smoothly -  we've got you covered.

1. Get the perfect fit
If you normally take half a size, we recommend sizing down. The boots should feel tight but not uncomfortable. If the boot feels uncomfortable when you try it on, especially in the width, then it is too small. Docs will soften and stretch as you wear them in - You can check out our size guide for more information.

2. Wear thick socks and keep your laces tight

Wearing thick socks will protect your feet + encourage the leather to warm up + soften faster. Keep your laces tight to encourage the boot to mould to your foot and avoid rubbing.

3. If they're brand new, start with 1-2 hour intervals
Begin by wearing your Docs around the house for short periods of time. Don't attempt a festival or long walk the first time you wear them. Some leathers stretch quicker than others, Nappa, Carpathian and Virginia are some great soft leather options. 

4. Wonder Balsam

To help speed up the process, we recommend using Dr. Marten's Wonder Balsam. This little pot of gold contains a mix of lanolin, beeswax and coconut oil to help soften the leather. It also adds a protective layer and subtle shine to your boots. 

5. Repeat until they're perfect
Follow the mentioned steps above until your boots are soft and shaped to your foot. 

Throughout the years, we've heard all sorts... Let us know how you break in yours! 

When you first receive your shoes, we recommend trying them inside on carpet to check that they fit. 

On the off chance that they don't fit and you need to return your shoes, they need to be in their original condition. If you have worn them outside, they will be ineligible for return. 

It's a good idea to check out our Returns Policy before wearing your shoes. 

Good to know! Shoes can only be returned in their original, undamaged shoebox, so don't throw it out until you've tried them on!

Blundstone's unique fit is designed to provide optimum comfort to the wearer so they offer a 30 Day Comfort Guarantee. 

If your new Blundstone's are anything short of comfortable within 30 days of purchase, return them to us and we'll offer you either:

• A full refund
• A footwear exchange up to the original price

This Comfort Guarantee is valid for all Australian customers who purchase a Blundstone product from our online site or from any one of our Platypus Shoes stores. Excludes style 330. 

How do I return them if they're not comfortable?

If you need to return them to us, please return them to the store of purchase along with your receipt. Alternatively, you can post them back to us. Contact us below and send us a photo of your receipt or order number and we'll issue you a returns label within 5 business days. Please let us know:

• Your primary use of the boots 
• The number of days the boots were worn
• The area of the boots which caused discomfort

Your feedback is valuable to Blundstone so that they can continue to improve on the comfort, fit and performance of their products! 

Buying shoes online can be tricky! We have size charts for every brand to help you determine the ideal sizing for you.

Handy tip: A great way to know what size will suit you the best is to check the shoes you already own. Often the size can be found on the inner tongue of the shoe. Take this size and compare it to our products online to get an idea of which size will be most suitable. While sizing varies slightly between brands, this is an ideal reference while shopping online.

When looking at your desired item on our site, click on "View Size Chart". This will pull up the size chart for that particular brand for your reference.

Please note: When you click into a product, it will automatically display in the default sizing for that particular shoe. You can select the drop-down button and convert the sizing over.

We want you to enjoy your sneakers for as long as possible. Following some simple steps to look after them will keep them looking good, well into the future. 

Do: Clean your sneakers ASAP if they get dirty or wet to prevent any long term damage. 

Do not: Wash your sneakers in the washing machine or use bleach to clean them. Glue and other fastenings can be damaged in the wash. 

1. How to keep your sneakers protected:
   • Use a sneaker protector. It will form a protective layer against dirt and stains. Also makes repeat cleaning easier. We recommend: 
     • Platypus Sneaker Protector or Sneaker Lab Sneaker Protector 

 2. How to keep your sneakers clean:

• • • • Use a cleaner which is specifically for sneakers. It will help to lift dirt and stains. Sneaker Lab products have a pro-bacterial formula which continues to clean 3 days after application. We recommend:
        • Sneaker Lab Basic Kit - Includes bristle brush and cleaner. #1 team recommendation. 

• • • For on the go cleaning for leather uppers: Sneaker Lab Leather Wipes
    • For on the go cleaning for all other uppers: Sneaker Lab Sneaker Wipes 
    • For total care: Sneaker Lab Premium Kit  - Includes everything you'd possibly need to keep your sneakers fresh.