Shoecare & Product Advice

Blundstone's unique fit is designed to provide optimum comfort to the wearer so they offer a 30 Day Comfort Guarantee. 

If your new Blundstone's are anything short of comfortable within 30 days of purchase, return them to us and we'll offer you either:

• A full refund
• A footwear exchange up to the original price

This Comfort Guarantee is valid for all Australian customers who purchase a Blundstone product from our online site or from any one of our Platypus Shoes stores. Excludes style 330. 

How do I return them if they're not comfortable?

If you need to return them to us, please return them to the store of purchase along with your receipt. Alternatively, you can post them back to us. Contact us below and send us a photo of your receipt or order number and we'll issue you a returns label within 5 business days. Please let us know:

• Your primary use of the boots 
• The number of days the boots were worn
• The area of the boots which caused discomfort

Your feedback is valuable to Blundstone so that they can continue to improve on the comfort, fit and performance of their products! 

We want you to enjoy your sneakers for as long as possible. Following some simple steps to look after them will keep them looking good, well into the future. 

Do: Clean your sneakers ASAP if they get dirty or wet to prevent any long term damage. 

Do not: Wash your sneakers in the washing machine or use bleach to clean them. Glue and other fastenings can be damaged in the wash. 

1. How to keep your sneakers protected:
   • Use a sneaker protector. It will form a protective layer against dirt and stains. Also makes repeat cleaning easier. We recommend: 
     • Platypus Sneaker Protector or Sneaker Lab Sneaker Protector 

 2. How to keep your sneakers clean:

• • • • Use a cleaner which is specifically for sneakers. It will help to lift dirt and stains. Sneaker Lab products have a pro-bacterial formula which continues to clean 3 days after application. We recommend:
        • Sneaker Lab Basic Kit - Includes bristle brush and cleaner. #1 team recommendation. 

• • • For on the go cleaning for leather uppers: Sneaker Lab Leather Wipes
    • For on the go cleaning for all other uppers: Sneaker Lab Sneaker Wipes 
    • For total care: Sneaker Lab Premium Kit  - Includes everything you'd possibly need to keep your sneakers fresh. 

Yes, we do! If you’re looking to purchase any vegan products, simply head over to the search bar at the top of the page and type in ‘vegan’. This will bring up our vegan range. Alternatively, you can browse our vegan styles here. 

Please note: Opting for canvas and natural rubber styles is a good way to go, but unfortunately (unless expressly marked ‘Vegan’), we can’t account for all materials used in the shoe. As an example, animal by-product traces can occasionally be found in glue.

Our stock levels are constantly fluctuating, however, if an item is listed on the website it is generally in-stock.

If you want to check stock availability before purchasing, give our Kicks Team a call on 1800 820 851. Press option 1 once prompted. They'll be able to check if there is any stock left and even place an order securely over the phone for you.

Alternatively, you can sign up to our mailing list to stay in the loop about any re-stocks. Head over to our website and scroll down to the bottom and enter in your email address.