Introducing Platypus Kicks Team
Can't make it to store? Our Kicks team is here!
Our Kicks team know all there is when it comes to kicks and will help you make the perfect picks.
So how this works... You jump online and get all the perks, just like you were in-store on the shop floor!
You can chat with Our Kicks Team through the little icon at the bottom of your screen. You can chat with them through live chat and you will be to receive pictures and videos or via a phone call!
Keen to find out more? You can check it out here!READ FULL ARTICLE
How can I get in contact?
Need to reach out to our Customer Experience team? Click the "contact us" button below and our team will be on hand to assist you with your enquiry.
Alternatively, you can also check out the articles in our Help Centre for more information.READ FULL ARTICLE
Where should I direct my compliment?
We're so glad you've had a great experience shopping with us!
We love feedback (especially the positive kind) so we can't wait to hear what you have to say.
Hit up the Customer Experience team here and we'll make sure your compliment is passed on to the right people.
Where should I direct my complaint?
We're sorry that you haven't had the best experience shopping with us.
We are constantly looking to improve and grow, so your feedback is incredibly valuable to us. We want to know where we can do better.
Please reach out to our Customer Experience team here to let us know what's going on.
I’m an influencer - can we collaborate?
We’re always on the hunt for talented individuals to collaborate with us!
If you’re interested in collaborating with us, please reach out to us through our Facebook page here.READ FULL ARTICLE
- Do you stock any vegan products? READ FULL ARTICLE
- How can I find out what materials an item is made from? READ FULL ARTICLE
How can I let you know that I’m not enjoying an item?
We value your honest feedback, whether it’s good or bad. It’s the only way we can improve our products and service.
Please get in touch with the Customer Experience team below and let us know what's going on.READ FULL ARTICLE
How can I let you that I’m enjoying an item?
We’re always keen on positive feedback about our product! Feel free to hit up our social media channels to let people know you’re loving your item!
Alternatively, you can reach out to the Customer Experience team to pass on the good news!READ FULL ARTICLE
Where is the nearest store?
Need to find your nearest store? Head over to our store locator.READ FULL ARTICLE
I want to work in-store, how do I apply?
Thanks for showing your interest in working for us!
We're always on the lookout for talented people to join our growing team.
If you'd like to work at Platypus Shoes please head over to our Careers page for more information on the benefits and available positions.
Thanks again and good luck!READ FULL ARTICLE
- Where can I find the item that I'm after? READ FULL ARTICLE
- How can I tell if an item is in stock? READ FULL ARTICLE
- How can I get updates on new releases or any upcoming sales? READ FULL ARTICLE
- The item I'm hoping to buy has sold out? READ FULL ARTICLE
- Does Platypus price match? READ FULL ARTICLE