We stand by our INFIKNIT product. So much that we are guaranteeing it for life. No catch. If it rips, tears, or develops a hole, we’ll give you a refund.*
If you have an issue, please contact our Kicks Team here and provide the following information:
- Your original order number or date of purchase and the store you purchased from
- Photos of all the information on the inside cuff of the sock
- Clear close-up photo of the problem areas in the sock
- Photo of the entire pair.
Please note that this is only valid for INFIKNIT products. The easiest way to determine whether or not your item is part of the Infiknit collection is that there will be a logo on the inside cuff of the sock.
Our Kicks Team will review your claim and get back to you as soon as possible. If approved, we will offer a refund.
*Please note that any evidence of deliberate damage or tampering will result in declining of the claim.