Is your discount code not applying at the checkout? Here’s what you can do:
- Ensure that you're entering the code in the correct place.
Apply to the "Promo Code" box at the payment stage of checkout. - Check that your item(s) meets the Terms & Conditions listed on the promotion. This may include:
- Sale or product exclusions - Sale items are often excluded from promotions
- Minimum spend amount
- Inability to be used in conjunction with other offers
- Double check the promo code’s spelling and expiry date. Our discount codes are case sensitive.
Followed the above instructions and still not working? Get in touch with our Kicks Team here with screenshots of your cart and error message. We will do our best to troubleshoot this for you.