Once your order has been packed and picked up, you'll receive an email from our courier with a tracking number and a link to track its delivery. If you have not received an email with tracking details, it just means we're still packing your order and it's yet to be dispatched from our warehouse.
We ship all orders using StarTrack Express.
- If you have an account: Login to your account and select 'My Orders'. Select your order, click 'Shipments' and then 'Track this shipment'.
- If you checked out as a guest: Enter your tracking number received via email into the StarTrack website here for delivery updates.
Please note: It can take up to 48 hours for the tracking number to become available on the couriers website.