For any orders placed over the Easter long weekend, please allow an additional 1-2 business days for delivery on top of the standard delivery times.
We aim to deliver your order within 2-5 business days almost anywhere in Australia.
Orders placed after 2 pm AEST or on weekends, will be processed the next business day.
The delivery times below are estimates and can vary depending on your location.
|
DESTINATION |
DELIVERY TIME |
ORDER OVER $130 |
ORDER UNDER $130 |
|
Australian Metropolitan Areas |
1-3 business days |
FREE EXPRESS DELIVERY |
$10 |
|
Australian Rural Areas |
4-7 business days |
FREE EXPRESS DELIVERY |
$10 |
We send regular tracking emails to keep you updated throughout your purchase journey.
Have an account?
Log in to My Account > My orders> Track.
It's that easy to keep up with your order!
Checked out as a guest?
Head over to our Tracking Portal and pop in your order number (find this in your order confirmation email) to follow your Platypus order!
Only received part of your order?
We ship from multiple warehouses! You'll receive separate tracking emails and shipping times might be different.
If you haven't received your order by the estimated delivery date, contact us below and we'll help track it down.
P.S Don’t forget to check your spam!