If you have lost your in-store receipt, please be aware these can ONLY be reprinted/located in-store.
You can head back into the store you purchased from, or find your nearest Platypus Shoes store here. The in-store team will help locate your order in the system and reprint your receipt for you!
Please have the following information prepared so our team can search for your order in the system:
- Bank statement/Proof of purchase
- Name/Email the order was placed under
- Location of purchase
- Date purchased
- Total amount
- Item(s) purchased