Why have I received multiple confirmation and tracking emails?

We want to keep you in the loop with the progress of your order, so you should expect:

1. A confirmation email to confirm we've received your order
2. An email once your order has left our warehouse and has been shipped (including a tracking number)
3. An email with an update on your order including an estimated delivery date 
4. An email once your order is on board for delivery 
5. An email confirming delivery has been completed

If you've ordered a few items, we may need to fulfll your order from separate warehouses and so they may arrive at separate times, each with a unique tracking number. If this is the case, you'll receive extra emails with unique tracking information for each item.