If you have ordered multiple items, you may receive multiple order confirmation emails and separate tracking numbers as your items may be dispatched from different warehouses.
Articles in this section
- Can I use my gift card online?
- Can I change or cancel my order after it's been placed?
- Checked out as a guest?
- I placed an order and got 2 order confirmations, why is this?
- I cant seem to click ‘delivery’ on the item I want why is that?
- The click and collect search says there aren’t any stores near me but I know that’s wrong because there is a store up the road from my house, is it broken?
- I placed and order and I was charged for it, but when I log into my account I cant see it, where’s my order?
- The item I ordered last week just went on sale!
- I tried to check out and the item(s) in my shopping bag disappeared. What happened?