If you've ordered more than one item, your order may be split into multiple deliveries if we're unable to source all of your products from one dispatch location. If your order has been split into multiple deliveries, you'll receive a separate tracking email for each delivery.
Here's how to locate the info on your split delivery:
- Check your emails to see if you've received any additional tracking numbers. Each item will have a unique tracking number if your order has been split. Your order numbers will look like this:
PlatAu123456789_1
PlatAu123456789_2
- No emails? Get in touch with our Kicks Team below and we'll locate the rest of your order and provide you with a shipping update.
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