Metro Melbourne, you can now pick up your order via our Contactless Click & Collect Service. Once you’ve received your “Pick Up” email, head to the store between operating hours (10 am - 4 pm Monday to Friday, 9 am - 1 pm Saturday) to pick up your order, contact-free.
Please take note of the following stores that are currently unavailable for Click & Collect:
- Platypus Craigieburn
- Platypus Werribee
Once you have successfully placed your order, wait for us to send you an email telling you your order is ready, then simply go to your selected store with your tax invoice (which we send via email) and your photo ID (so we know it's you!) to grab your fresh kicks!
Please note: If you need to nominate someone other than yourself to collect the order, we require prior contact to our Customer Experience team. We may request to see the credit card used or speak to the cardholder at any stage. The nominee will also be required to show a form of I.D.
P.S. Don't forget to check your spam!