We offer Click & Collect to help you minimize your contact in-store. Click here for more information about our in-store safety measures. Please note: Some stores have reduced their trading hours. Please refer to your "Ready for Collection" email for your nominated store and head over to our store locator for your local store's trading hours. Alternatively, you can give the store a call to confirm trading hours before heading in.
Once you have successfully placed your order, wait for us to send you an email telling you your order is ready, then simply go to your selected store with your tax invoice (which we send via email) and your photo ID (so we know it's you!) to grab your fresh kicks!*
When you place a Click & Collect order within business hours, you will receive your collection email within 1 hour. Please wait until you have received this email before going in-store to collect. Please note that the 1 hour timeframe may be delayed during lockdowns.
Please note: If you need to nominate someone other than yourself to collect the order, we require prior contact to our Kicks Team. We may request to see the credit card used or speak to the cardholder at any stage. The nominee will also be required to show a form of I.D.