If you have received an email from us stating that your online order has "denied", this means that your order has not been successfully placed and a refund will soon appear back in your account.
This can occur due to a delayed checkout or payment error. If you still wish to make a purchase with us, please head back to our online store and start a fresh order.
If you're having recurring issues placing an order online, we recommend reaching out to your financial provider regarding these payment issues.